Suzie (00:00)
Welcome to the Shoot Academy Bitesize. One question, one clear answer to help you become a confident and profitable shoot location host. Today's question is from Sara in London, who says, "A friend of mine had a shoot at her house and one of the crew accidentally scratched her wooden floor. Now I've got my first booking coming up and I'm a bit nervous. What should I do if something like that happens?" Over to you Louise.
Louise (00:24)
Thanks, Sara, well, this is a really good question that I'm sure everybody can relate to, to a degree. And you are definitely not alone in thinking about it. So most shoots are hugely respectful of the spaces they use, but the occasional bump or scratch can happen, just like with any busy day at any busy home. And the important thing is to be realistic, well-prepared, and clear with communication from the very start of the shoot. So one of the simplest things that you could do and should do is take photos of the key areas in your home before the shoot starts, particularly floors, surfaces, anything delicate. And that way, if something does go wrong, you've got a clear reference point. It's entirely reasonable to walk the crew or the leading member of the production crew through any areas you're concerned about when they arrive, and perhaps even to do your photographs at the same time with them. So for example, you might mention a soft floor finish or ask them to lift rather than drag their heavy kit or your sofa if they're moving it. Most crews will be very, happy to - they don't want the damage to happen any more than you do. If damage does occur, document it, let the production team know on the day and follow up in writing afterwards. That may be with the production team, it may be with the agency, but make sure that you do that really quickly and that you've got your before and after photographs as well. It's always better to flag these things early so that they can be resolved fairly, quickly and with no awkwardness.
Suzie (01:41)
Yeah, absolutely. And actually something many new hosts don't realise is that most production companies will carry their own public liability insurance. And it's perfectly normal, Sara, to ask to see a copy in advance. And in fact, it's a good sign when they're happy to provide it.
Louise (02:12)
It really is. And you'll find, Sara, if you're using an agency, most agencies will not take on a crew or a shoot if they haven't got the public liability in place. So always a good question to ask and absolutely an important one to ask. There is, of course, a section in the course that will walk you through how to prepare your home for a shoot. And this includes a downloadable risk assessment that we've put together to help you think practically about the areas that might need extra care or attention.
It's there to help you plan ahead, but of course it's up to each individual host to adapt it to their situation.
Suzie (02:47)
Yeah, so Sara, thanks again for the question. So a bit of planning along with setting expectations early on can make the whole day feel more manageable and less stressful.
Louise (02:56)
Sara, good luck, stay in touch.